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Do you have issues reducing your ESO data? Do you need assistance running or installing ESO pipeline software?
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We can help with the new Australian ESO Data Helpdesk, an initiative of the Optical Data Centre (ODC) available here: <a href="https://protect-au.mimecast.com/s/zh7GCL7EwMfPNRqNxfB6zPu?domain=odc.org.au" class="">https://odc.org.au/eso-help</a> !</div>
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Through this Helpdesk you can:</div>
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<li class=""><span class="Apple-tab-span" style="font-family: Helvetica; white-space: pre;"></span><span style="font-family: Helvetica;" class="">Report a problem with ESO pipelines</span></li><li class=""><span class="Apple-tab-span" style="font-family: Helvetica; white-space: pre;"></span><span style="font-family: Helvetica;" class="">Get help installing ESO pipelines on your laptop or desktop</span></li><li class=""><span class="Apple-tab-span" style="font-family: Helvetica; white-space: pre;"></span><span style="font-family: Helvetica;" class="">Get assistance for general ESO pipeline problems and questions.</span></li><li class=""><span class="Apple-tab-span" style="font-family: Helvetica; white-space: pre;"></span><span style="font-family: Helvetica;" class="">Request access to one of our remote pipeline servers (science case required)</span></li><li class=""><span class="Apple-tab-span" style="font-family: Helvetica; white-space: pre;"></span><span style="font-family: Helvetica;" class="">Request a new ESO pipeline be installed on our remote pipeline servers</span></li></ul>
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Note that you’ll need a Data Central account to access this system, and you can register here: <a href="https://protect-au.mimecast.com/s/_RqKCMwGxOt5xqPxKhkjk6M?domain=accounts.datacentral.org.au" class="">https://accounts.datacentral.org.au/register</a> if you don’t have one.</div>
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The Optical Data Centre (ODC) is a collaboration between AAO-Macquarie University, Australian National University and NCI. It is funded under the Astronomy National Collaborative Research Infrastructure Strategy (NCRIS) Program via Astronomy Australia Ltd (AAL).</div>
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Thanks!<br class="">
Simon<br class="">
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<strong class=""><a href="mailto:simon.otoole@mq.edu.au" style="border:none;text-decoration:none;color:#000;" class=""><span style="color:#000" class="">Simon O'Toole</span></a></strong>
<span style="color:#e0e0e0" class="">•</span> <a href="https://protect-au.mimecast.com/s/89OOCNLJyQUNV0LVKijBQU3?domain=datacentral.org.au" style="border:none;text-decoration:none;color:#b0b0b0;" class="">
<span style="color:#b0b0b0" class="">Head of Data & IT • Data Central Project Scientist</span></a>
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<a href="https://protect-au.mimecast.com/s/89OOCNLJyQUNV0LVKijBQU3?domain=datacentral.org.au" style="border:none;text-decoration:none;color:#b0b0b0;" class=""><span style="color:#b0b0b0" class="">datacentral.org.au</span></a>
<span style="color:#e0e0e0" class="">•</span> <a href="https://protect-au.mimecast.com/s/Cj8aCOMKzVTA5pY5Vurnu_6?domain=mq.edu.au/" style="border:none;text-decoration:none;color:#b0b0b0;" class="">
<span style="color:#b0b0b0" class="">Australian Astronomical Optics, Macquarie University</span></a>
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